Irate hotel guests, at the oddest hours, are known to make quite a ruckus if a hotel’s worst case scenario coincides with a stressed-out business traveler. But the “hatchet’s in hand” if there’s insufficient pressure – or hot water – for a shower. They’ve either just woken up and have to move out post-haste, or, after a long day of travel, they need to turn in immediately. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Kansas City.Most hotel managers have learned through experience that their toughest, crankiest customer is an unhappy guest at 5 am, or midnight. If you could please contact me that would be appreciated. Whenever you have a moment I would like to ask you more about your stay and offer you something for your issues. KC tap + table is in the original restaurant's location with a new, updated look.
I would like to announce that we have finished the remodel of our restaurant, and it is now open with a new name. We have shared your feedback about the items in the guest room with the appropriate hotel team to ensure that these were isolated issues that are corrected moving forward. Please accept our sincere apology for the issues you experienced while staying with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Thank you for your review of the Kansas City Airport Marriott.
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